FuseRig Shipping Policy

Last Updated: July 11, 2026

Shipping Overview

FuseRig offers free tracked standard shipping to all 50 U.S. states, including Alaska and Hawaii. No minimum order is required.

We currently do not ship to U.S. territories, including Puerto Rico, Guam, and the U.S. Virgin Islands, or to APO, FPO, and DPO addresses. Orders placed using unsupported destinations may be canceled and fully refunded.

Shipping Cost

Standard shipping is free on all FuseRig orders delivered to the 50 U.S. states.

No minimum purchase is required.

Expedited shipping is not currently available.

Processing Time

Orders are typically processed within 2 business days.

Orders placed during weekends, holidays, product launches, or other high-volume periods may require additional processing time.

Processing time is separate from the estimated delivery time.

Estimated Delivery Time

Standard U.S. delivery typically takes 5–8 business days after dispatch.

Delivery estimates are not guaranteed. Carrier disruptions, customs processing, severe weather, holidays, address issues, and other circumstances outside FuseRig’s reasonable control may affect delivery timing.

Duties, Taxes, and Delivered Price

For orders shipped to the United States, applicable import duties and import taxes are prepaid by FuseRig.

The amount shown at checkout, including any applicable state or local sales tax, is the amount you should expect to pay to FuseRig for standard delivery.

If you are charged an unexpected import-related fee on a U.S. order, email support@fuserig.com with your order number and a copy of the receipt. After review, FuseRig will reimburse confirmed eligible import charges within 5 business days.

Tracking

After your order is dispatched, tracking information will be sent to the email address used at checkout.

Tracking events may take additional time to appear after a shipping label is created or while the package is being transferred between carrier networks.

Address Accuracy and Changes

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an address error, contact support@fuserig.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been transferred to the carrier.

If a package is returned because of an incomplete, incorrect, or undeliverable address provided by the customer, FuseRig may require payment of the actual reshipping cost before sending the order again.

Delays and Lost Packages

If tracking has not updated for an extended period or your package appears to be lost in transit, email support@fuserig.com with your order number.

FuseRig will review the tracking history and, when appropriate, contact the carrier or shipping partner to investigate.

Depending on the outcome of the investigation, FuseRig may offer a replacement shipment, refund, or another appropriate resolution.

Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it:

1. Check the delivery area, mailbox, building entrance, and other possible drop-off locations.
2. Ask household members, neighbors, building staff, or property management.
3. Contact the carrier and request a local delivery trace.
4. Email support@fuserig.com with your order number and any available carrier case details.

FuseRig will review delivery exceptions individually. A carrier’s delivered scan does not automatically guarantee a replacement or refund, but we will make a reasonable effort to help investigate the shipment.

Returned or Refused Packages

If a package is refused or returned to FuseRig, contact support@fuserig.com.

Once the package is received and reviewed, FuseRig may offer reshipment or a refund, depending on the reason it was returned.

Actual reshipping or unrecoverable carrier costs may apply when a package is returned because of an incorrect address, delivery refusal, or failure to collect the package.

This section does not limit returns made under the FuseRig 30-Day Money-Back Guarantee after successful delivery.

Restricted Use and Travel Notice

FuseRig contains a ceramic micro blade and fire-starting components.

Do not place FuseRig in carry-on baggage or attempt to take it through an airport security checkpoint as a carry-on item.

Airline, airport, TSA, destination, and local transportation rules may differ and may change. Before traveling, confirm the current requirements that apply to the complete product and all of its components.

Packing FuseRig in checked baggage does not guarantee that every airline, airport, or destination will permit it.

Knife Compliance Notice

FuseRig includes a zirconia ceramic micro blade with an approximate blade length of 1.18 inches.

Laws and rules concerning knives, concealed tools, restricted venues, transportation, possession, and use vary by state, municipality, venue, and carrier.

By ordering FuseRig, you agree that:

• You are responsible for understanding the laws and rules that apply in your location.
• You will possess, carry, transport, and use the product only where lawful.
• You will not use the product in a prohibited, unsafe, or unlawful manner.

FuseRig does not provide legal advice. Nothing on this website should be interpreted as a guarantee that the product may legally be carried or used in every location or circumstance.

Contact

For shipping questions, contact:

Email: support@fuserig.com

FuseRig LLC
1501 S Greeley Hwy, Ste C1098
Cheyenne, WY 82007
United States